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Plumbing problems do not always wait for business hours. When you request service after normal operating hours (late evening / overnight), an After-Hours Dispatch Fee applies.
After-hours calls require a different level of readiness and cost than daytime scheduling:
On-call availability: A licensed technician must be ready to respond outside the standard workday.
Late-night response logistics: Dispatching at night often involves added coordination, routing, and safety considerations.
Immediate mobilization: Trucks, tools, and parts are staged for rapid response instead of planned appointments.
Operational overhead: Keeping after-hours coverage available means higher staffing and operating costs compared to daytime service.
The After-Hours Dispatch Fee covers the cost to answer, dispatch, and send a technician to your location after hours (8pm). Once onsite, any diagnosis and repair work is billed separately based on the service needed.
Note: This fee applies to after-hours calls only (not standard daytime appointments).
Plumbing problems do not always wait for business hours. When you request service after normal operating hours (late evening / overnight), an After-Hours Dispatch Fee applies.
After-hours calls require a different level of readiness and cost than daytime scheduling:
On-call availability: A licensed technician must be ready to respond outside the standard workday.
Late-night response logistics: Dispatching at night often involves added coordination, routing, and safety considerations.
Immediate mobilization: Trucks, tools, and parts are staged for rapid response instead of planned appointments.
Operational overhead: Keeping after-hours coverage available means higher staffing and operating costs compared to daytime service.
The After-Hours Dispatch Fee covers the cost to answer, dispatch, and send a technician to your location after hours (8pm). Once onsite, any diagnosis and repair work is billed separately based on the service needed.
Note: This fee applies to after-hours calls only (not standard daytime appointments).