Image 1 of 1
Image 1 of 1
Image 1 of 1
Image 1 of 1
Our Dispatch & Diagnostic Fee covers the full cost of sending a service vehicle and licensed plumber to your home to inspect, test, troubleshoot, and pinpoint the problem — then provide a clear solution and an upfront quote.
This fee is designed to be transparent and all-in, factoring in real business overhead so we can reliably show up prepared:
Fuel/gas and drive time
Service vehicle costs (payment, maintenance, tires, repairs, depreciation)
Tools and equipment (specialty plumbing tools, testing gear, safety equipment)
Licensing, continuing education, and compliance
Insurance (liability, commercial auto, etc.)
Dispatching/scheduling/admin time
Stocking the truck so common repairs can be handled fast
Business operating costs required to provide consistent, professional service
Our Dispatch & Diagnostic Fee covers the full cost of sending a service vehicle and licensed plumber to your home to inspect, test, troubleshoot, and pinpoint the problem — then provide a clear solution and an upfront quote.
This fee is designed to be transparent and all-in, factoring in real business overhead so we can reliably show up prepared:
Fuel/gas and drive time
Service vehicle costs (payment, maintenance, tires, repairs, depreciation)
Tools and equipment (specialty plumbing tools, testing gear, safety equipment)
Licensing, continuing education, and compliance
Insurance (liability, commercial auto, etc.)
Dispatching/scheduling/admin time
Stocking the truck so common repairs can be handled fast
Business operating costs required to provide consistent, professional service